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GDPR

IMPORTANT GDPR Legislation Changes

With new GDPR regulation coming into force from 25th May 2018 we need to ensure you are happy in the way in which we communicate with you. We now have 7 different categories* that form the basis of our client communications so we can be very specific in what we do and don’t send you. 

Legitimate Business Interests

  • Vaccine Reminders
  • Parasite Treatment Reminders
  • Appointment Reminders
  • Health Check Reminders
  • Reviews and Surveys

We deem these categories as ‘legitimate business interests’. This means we think they are critical for us to provide you and your pet the best possible healthcare service.

Marketing Categories

  • Practice/Pet Care Advice
  • Offers and Promotions

These ‘marketing categories' keep you and your pet up to date with offers and promotions relating to your pet and the practice.

For each of the above you can choose to be contacted by text/SMS, email or letter (or a combination of all three) or not contacted at all.

How do I review and change my communications preferences? 

To review your communications preferences please contact the Practice reception team (either in person or over the phone) and they will update them immediately. If at any point you change your mind in the future, we can change them again as required.

*Categories are based on our main group Practice Management provider (Vetspace) and may vary at your individual practice. Check with reception for details.

Practice information

Clevedon

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  • Mon
    8:30am - 7:00pm
  • Tue
    8:30am - 7:00pm
  • Wed
    8:30am - 7:00pm
  • Thu
    8:30am - 7:00pm
  • Fri
    8:30am - 7:00pm
  • Sat
    8:30am - 1:30pm
  • Sun
    Closed

Emergency Details

Please call:

01275 874851
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Find us here:

5 Lower Queens Road, Clevedon, BS21 6LX
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Please call this number for emergencies:

01275 874851

Worle

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  • Mon
    8:30am – 7:00pm
  • Tue
    8:30am – 7:00pm
  • Wed
    8:30am – 7:00pm
  • Thu
    8:30am – 7:00pm
  • Fri
    8:30am – 7:00pm
  • Sat
    12:00pm - 4:00pm
  • Sun
    Closed

Emergency Details

Please call:

01934 510315
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Find us here:

93 Ebdon Road, Worle, North Somerset, BS22 6US
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Please call this number for emergencies:

01934 510315

Weston Super Mare

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  • Mon
    8:30am - 7:00pm
  • Tue
    8:30am - 7:00pm
  • Wed
    8:30am - 7:00pm
  • Thu
    8:30am - 7:00pm
  • Fri
    8:30am - 7:00pm
  • Sat
    Closed
  • Sun
    Closed

Emergency Details

Please call:

01934 642444
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Find us here:

335 Locking Road, Weston-super-Mare, North Somerset, BS23 3LY
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Please call this number for emergencies:

01934 642444

Yeovil

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  • Mon
    8:30am - 6:30pm
  • Tue
    8:30am - 6:30pm
  • Wed
    8:30am - 6:30pm
  • Thu
    8:30am - 6:30pm
  • Fri
    8:30am - 6:30pm
  • Sat
    9:00am - 12:30pm
  • Sun
    Closed

Emergency Details

Please call:

01935 410414
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Find us here:

37 Grass Royal, Yeovil, Somerset, BA21 4JW
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Please call this number for emergencies:

01935 410414

Yetminster

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  • Mon
    4:00pm – 4:50pm
  • Tue
    4:00pm – 4:50pm
  • Wed
    3:30pm - 4:30pm
  • Thu
    4:00pm – 4:50pm
  • Fri
    4:00pm – 4:50pm
  • Sat
    Closed
  • Sun
    Closed

Emergency Details

Please call:

01935 873432
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Find us here:

The Exchange, High Street, Yetminster, Dorset, DT9 6LF
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Please call this number for emergencies:

01935 873432